Common Questions

Common Questions

 Do you have any stores?

We do not have any brick-and-mortar stores at this time, you can order from us online at aroma-factory.com/collections/all

We are trying to launch an offline store and we are willing to let our subscribing clients know if we are ready!

What is your contact information?

To get in touch with our customer support team, please contact us at: service@aroma-factory.com

You can also contact us through the following social media channels:

Do you offer samples?

Unfortunately, we currently do not offer any sample for free. We apologize for the inconvenience! However, we are now trying to communicate with the manufacturing factory to see if it is possible to produce several sample packs of our incense products. We will let you know once we make agreement with the factory!

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